Using KPIs in the Public Sector
2 Hours
This course provides a step-by-step approach to using Key Performance Indicators (KPIs) in public sector organizations. It explains how KPIs relate to the professional accountant’s work and what their benefits are in the public sector, given its unique challenges. It walks public sector business professionals through the process of implementing KPIs, including challenges and benefits that may arise. A case study is used to exemplify how a public sector organization successfully completed a KPI analysis and implemented them. This course will help CPAs working in public sector organizations use KPIs in their daily work to improve the outcomes and the impact of their work.
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Instructor
Arun K. Mathur, FCPA, FCA, LPA